{"id":3496,"date":"2023-03-28T13:23:40","date_gmt":"2023-03-28T16:23:40","guid":{"rendered":"http:\/\/localhost\/support.coursify.me\/hc\/articles\/360021195879-Como-realizar-um-reembolso-no-Stripe-\/"},"modified":"2023-03-28T13:23:40","modified_gmt":"2023-03-28T16:23:40","slug":"360021195879-Como-realizar-um-reembolso-no-Stripe-","status":"publish","type":"post","link":"https:\/\/support.coursify.me\/hc\/pt-br\/articles\/360021195879-Como-realizar-um-reembolso-no-Stripe-\/","title":{"rendered":"Como realizar um reembolso no Stripe?"},"content":{"rendered":"<p>Se o aluno resolver desistir do curso e solicitar o reembolso da matr\u00edcula, voc\u00ea poder\u00e1 realiz\u00e1-lo atrav\u00e9s da plataforma de pagamento. Siga as instru\u00e7\u00f5es abaixo para pagamentos realizados pelo Stripe:<\/p>\n<p>1) Acesse sua conta do Stripe em: <a href=\"https:\/\/stripe.com\/en-br\">https:\/\/stripe.com\/en-br<\/a><\/p>\n<p>Clique em &#8220;Entrar&#8221;.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/support.coursify.me\/hc\/article_attachments\/360025499280\/stripe_6.png\" alt=\"stripe_6.png\"><\/p>\n<p>2) Preencha os campos com seu e-mail e senha e continue:<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/support.coursify.me\/hc\/article_attachments\/360025334279\/STRIPE_2.png\" alt=\"STRIPE_2.png\"><\/p>\n<p>3) No menu lateral, clique em &#8220;Pagamentos&#8221;:<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/support.coursify.me\/hc\/article_attachments\/360025335320\/stripe_3.png\" alt=\"stripe_3.png\"><\/p>\n<p>4) Clique nos tr\u00eas pontos ao lado do pagamento:<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/support.coursify.me\/hc\/article_attachments\/360025335260\/stripe_4.png\" alt=\"stripe_4.png\"><\/p>\n<p>5) Clique em &#8220;Reembolsar Pagamento&#8221;:<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/support.coursify.me\/hc\/article_attachments\/360025335280\/stripe_5.png\" alt=\"stripe_5.png\"><\/p>\n<p>Pronto! Se o aluno pagou com o cart\u00e3o de cr\u00e9dito, pode levar de 5 a 10 dias \u00fateis para que o reembolso apare\u00e7a na fatura do cart\u00e3o.<\/p>\n<p>Os reembolsos realizados para cart\u00f5es expirados ou cancelados s\u00e3o administrados pelo emissor do cart\u00e3o do cliente.<\/p>\n<p>Se o aluno utilizou m\u00e9todos de pagamentos adicionais (ACH, iDEAL, etc.), o reembolso pode ter uma varia\u00e7\u00e3o de banco para banco.<\/p>\n<p>Caso houver convers\u00e3o de moeda, o valor do reembolso \u00e9 convertido de volta utilizando o mesmo processo. N\u00e3o h\u00e1 taxas para reembolso, mas as taxas j\u00e1 cobradas n\u00e3o s\u00e3o devolvidas.<\/p>\n<p>N\u00e3o se esque\u00e7a de desmatricular o aluno (at\u00e9 o dia 31 do m\u00eas) ap\u00f3s realizar o reembolso, para que n\u00e3o tenha cobran\u00e7a de comiss\u00e3o dessa matr\u00edcula no dia 01 do pr\u00f3ximo m\u00eas.<\/p>\n<p>Para aprender como desmatricular o aluno <a href=\"https:\/\/support.coursify.me\/hc\/pt-br\/articles\/360018764140-Como-fa%C3%A7o-para-desmatricular-um-aluno-do-curso-\" target=\"_self\" rel=\"noopener\">clique aqui.<\/a><\/p>\n<p>Atendendo empresas e profissionais em mais de 60 pa\u00edses, o <a href=\"https:\/\/coursify.me\" target=\"_self\" rel=\"noopener\">Coursify.me<\/a> \u00e9 uma plataforma EAD din\u00e2mica e customiz\u00e1vel.<\/p>\n<p>Temos tr\u00eas op\u00e7\u00f5es de planos para voc\u00ea decidir qual melhor atende \u00e0s suas necessidades. <a href=\"https:\/\/coursify.me\" target=\"_self\" rel=\"noopener\">Visite nosso site<\/a>, teste a plataforma e comece agora a criar e vender cursos online.<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Se o aluno resolver desistir do curso e solicitar o reembolso da matr\u00edcula, voc\u00ea poder\u00e1 realiz\u00e1-lo atrav\u00e9s da plataforma de pagamento. Siga as instru\u00e7\u00f5es abaixo para pagamentos realizados pelo Stripe: 1) Acesse sua conta do Stripe em: https:\/\/stripe.com\/en-br Clique em &#8220;Entrar&#8221;. 2) Preencha os campos com seu e-mail e senha e continue: 3) No menu [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Como realizar um reembolso no Stripe? - Central de Ajuda - Coursify.me<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.coursify.me\/hc\/pt-br\/articles\/360021195879-Como-realizar-um-reembolso-no-Stripe-\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Como realizar um reembolso no Stripe? - Central de Ajuda - Coursify.me\" \/>\n<meta property=\"og:description\" content=\"Se o aluno resolver desistir do curso e solicitar o reembolso da matr\u00edcula, voc\u00ea poder\u00e1 realiz\u00e1-lo atrav\u00e9s da plataforma de pagamento. 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